Table Of Content

  • 01.About this Privacy Policy
  • 02.About Vofox Solutions
  • 03.
    Personal data we collect from you Personal data we collect from you. Categories and Specific Pieces of Personal Information. Personal Data we collect automatically. Categories of Sources of collection Personal Information. Personal Information we collect from third parties. Privacy Shield Framework compliance.
  • 04.How we use your personal data
  • 05.Legal basis for processing your personal data
  • 06.Cookies
  • 07.Sharing your personal data
  • 08.Keeping your Personal Data safe
  • 09.Children
01.

About this Privacy Policy

We care about your privacy. This Privacy Policy sets out the basis on which we, Vofox Solutions Pvt. Ltd. (hereinafter “Vofox”), take care of your privacy. It explains how we collect, use, process, share, disclose and store your Personal Data collected through your interactions with us; including through our website www.vofoxsolutions.com, (hereinafter the “Site”), sale’s process, marketing activities, and other means. The aim of this Privacy Policy is to ensure that you understand which Personal Data we collect from you, the purposes for which we collect it, how we use it, and how we share it, and how we protect it. For further clarifications on this Privacy Policy, questions, or concerns, please do not hesitate to contact us

02.

About Vofox

Vofox Solutions is a Private Limited Company headquartered in Dallas, USA. We may collect data, including your Personal Data, through our interactions with you, and when you:

  • Register, or complete or submit information or forms on our website;
  • Subscribe to our newsletters or other content-related material;
  • Download content on our website;
  • Use Live Chat;
  • Register for webcasts, seminars, conferences, etc. sponsored by us, or a partner;
  • Use forums or leave comments on our website;
  • Provide us with feedback and information via phone, email, social media, etc.;
  • Purchase or use our products and/or services;
  • Answer a survey;
  • During in-person meetings or at our events, conferences, workshops or gatherings;
03.

Personal Data We Collect From You

We have collected within the last twelve (12) months, and may collect in the future the following categories of Personal Information listed below from consumers, for commercial and/or business purposes -

Contact Information:

Such as first name, last name, e-mail address, and phone number.

Geolocation Data:

Postal address including city, state, zip code, etc. related to your IP address..

Commercial Information:

Such as delivery information and records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies and transactions made with us.

Internet Or Other Electronic Network Activity Information:

Device information and device identifiers, browsing type and language, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement, and data connection and use, such as information you download.

Other Information:

Such as any other information you choose to provide us directly in relation to the use of our services, surveys we send you, etc., inferences on your preferences and characteristics, customer information such as questions and other messages that you send us directly through online forms, chats, e-mail, phone, or post, summaries or voice recordings of your interactions with customer service.

Our website automatically collects certain data, through automatic data collection tools such as cookies, beacons, among others.
These tools automatically collect the following information:

Technical Information

Including, but not limited to, browser type, operating system, device information, online identifiers including cookie data and Internet Protocol address (IP), domain name, referral URL, time zone setting, and/or time-stamp for your visit, information about your devices.

Usage Information

Includes, but not limited to, geographic location information (such as your country and/or state), date and time you visited our Site, numbers and frequency of visitors to our Site, page views and search queries, clickstream behaviours, amongst others. Also, it may include details of your use of third-party applications in connection with our service.

04.

How We Use Your Personal Data

Such business purposes is to fulfil the purpose for which the Personal Information is provided;

  • To provide you with information, products and/or services that you request from Vofox;
  • To communicate and respond to your requests and inquiries to Vofox;
  • To operate our business and provide you with our products and services: engage in transactions with clients, and process orders from our services;
  • To follow up with our products and/or services after delivering them (live chat, email, or phone inquiries).
  • To provide clients with e-mail alerts, event registrations, and other notices concerning Vofox’s products and/or services, or events or news that might be of interest to the consumer;
  • To keep clients posted on our latest product announcements, software updates, and upcoming events;
  • To customize the content and advertising you see on our website personalizing your experience and allowing us to deliver the type of content and product offerings you are most interested in and to send periodic emails regarding our products and/or services;
  • To administer and improve the functionality of our Site and its technical and functional management and present its content to our clients or others;
  • To analyze, develop and improve the use and performance of our Site;
  • To modify, enhance, or improve our services and/or provision of such services to our clients;
  • As necessary and appropriate to protect the rights, property of Vofox, our clients, or others;
  • To carry our obligations and enforce our rights arising from any agreement entered between Vofox and Vofox’s clients or other contractual third-party, including billing and collections;
  • For testing, research, analysis, and product and services development;
  • To manage the security of our Site;
  • To comply with applicable law and regulations to operate our business;
  • To respond to law enforcement requests as required by applicable law, court order, or governmental regulations;

If you don’t want to be on our mailing list, you can opt-out anytime by accessing the following: [email protected]

05.

Legal Basis For Processing Your Personal Data

We rely on the following legal bases to collect and process your Personal Data

Consent:

Where you have provided your consent for the processing of your Personal Data for a specific purpose.

Performance Of A Contract:

Where processing is necessary for the performance of a contract with you, or taking steps prior to entering a contract with you.

Legal Obligation:

Where we have a legal obligation to process your Personal Data for example when answering to a public or governmental authority, courts, or regulators, according to a legal obligation under applicable law-.

Legitimate Interest:

To satisfy a legitimate interest, for example when it is not required by law but it clearly benefits you.

06.

How We Use Cookies And Other Technologies

We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

09.

Children

We protect our children. Our services are not directed to children under the age of 13 years, or from ages from 13 to 16, or equivalent minimum age in the relevant jurisdiction. If you are under the age limit, please do not use our services and do not provide us with any Personal Data or information. We will not collect, process, or sell the Personal Information of users if we have actual knowledge.

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